Shipping Policy – Beauty Justyle
At Beauty Justyle, we are committed to providing our customers with reliable, transparent, and timely shipping services. This Shipping Policy outlines key information regarding order processing times, delivery estimates, tracking, customs responsibilities, and more.
Order Processing & Tracking
All orders placed on our website are subject to a processing period of 2–5 business days, during which we verify inventory, prepare packaging, and complete internal handling.
During peak seasons, public holidays, or promotional campaigns, processing times may be extended slightly.
Once your order has been processed and shipped, a tracking number will be sent to your registered email address.
If you do not receive a tracking confirmation within 5 business days of placing your order, please contact our support team at [email protected].
Shipping Origin
All orders are dispatched from our main warehouse at:
📦 Warehouse Address
Area B, Hengjing Village, Zeguo Town
Wenling City, Taizhou City, Zhejiang Province
China
We work with trusted logistics partners, including USPS, YunExpress, YDH, and others, depending on your location and the most efficient delivery route.
Estimated Shipping Times
| Region | Processing Time | Delivery Time | Total Estimated Timeframe |
|---|---|---|---|
| North America (Excl. Mexico) | 3–5 business days | 7–15 business days | 10–20 business days |
| Europe & United Kingdom | 3–5 business days | 5–7 business days | 7–15 business days |
| Australia, New Zealand, Chile, Others | 3–5 business days | 10–20 business days | 13–25 business days |
Shipping Restrictions
We currently do not ship to the following regions:
South Asia (excluding India)
Western Asia
Africa
Countries or regions subject to Singapore Designated Individuals and Entities restrictions
Risk-Free Shipping Guarantee
If your order does not arrive within 60 days from the shipping date, we will provide a full refund for the undelivered item(s).
To report a missing shipment:
Contact our support team at [email protected].
We will initiate an internal investigation, typically resolved within 3–5 business days.
If the issue is confirmed, we will issue a replacement or a full refund.
Customs, Duties & Taxes
All prices on our website are listed in USD and do not include import duties, taxes, or customs fees.
These charges, if applicable, are the responsibility of the customer and may be collected upon delivery.
Beauty Justyle is not liable for delays or additional costs arising from customs clearance procedures.
Incorrect Shipping Address
Please ensure that all shipping information is entered accurately at the time of checkout.
Once an order is confirmed, we cannot guarantee address modifications due to our swift processing times.
Beauty Justyle is not responsible for packages delivered to an incorrect or incomplete address provided by the customer.
If a shipment is returned to us due to:
Repeated failed delivery attempts, or
Refusal by the recipient
We reserve the right to forfeit the package without issuing a refund.
Contact Us
For any inquiries related to shipping, tracking, or delivery, feel free to reach out to us:
📧 Email: [email protected]
🏢 Company Name: Beauty Justyle Pte. Ltd
📍 Office Address: 60 Paya Lebar Road #07-54 Paya Lebar Square Singapore 409051
