Payment

We accept payments via credit cards (VISA, MasterCard).

At Nexivue Pte. Ltd., ensuring a smooth and convenient payment experience is our priority. We also support PayPal to help you complete your purchase quickly and securely.

Return, Refund & Order Cancellation

By placing an order on our website, you acknowledge that you have read, understood, and agreed to the following policies.

 

Returns

We only accept returns for items that were shipped incorrectly or damaged due to our error (e.g., wrong item or damaged item).

To be eligible for a return:

  • Items must be unused and in the same condition that you received them.

  • Proof of purchase (receipt or order confirmation) is required.

Please contact our support team at contact@beautyjustyle.com before sending the product back. Kindly note that the return shipping fee will be your responsibility.

 

Refunds

Our refund policy is valid for 3 days from the date you receive the item. After this period, unfortunately, we cannot offer a refund or exchange.

Once your returned item is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

  • If approved, your refund will be processed and automatically applied to your original payment method within a few business days.

  • If you haven’t received your refund yet, please:

    1. Check your bank account again.

    2. Contact your credit card company — it may take some time before your refund is officially posted.

    3. Contact your bank — processing times usually take 5 business days.

If you’ve completed all these steps and still haven’t received your refund, please reach out to us at contact@beautyjustyle.com.

 

Order Cancellation

You may cancel your order within 24 hours of placing it.

Please note:

  • A 1.5% management, processing, and transaction fee will be deducted from the refund amount.

  • A full refund only applies when switching to a new order.

If a new order is placed, the original order will be automatically cancelled and fully refunded.

 

Contact Us

Email: [email protected]
Company: Nexivue Pte. Ltd.
Address: 60 Paya Lebar Road #07-54 Paya Lebar Square Singapore 409051

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